moneydog terms, conditions and privacy policy

When our members click through from our site to the sites of advertisers promoted within our site, we are acting as an advertising agent. In return for this, the advertisers (and their agencies) pay us a commission. The commission amounts and criteria on which they are paid vary.

We pass on, at our discretion, some of our commission to our members, which we call ‘cashback.’ This pages sets out the terms and conditions of using and joining our site to find products and services to qualify for cashback.

moneydog (referred to our ‘the site’ or ‘our site’ below) is owned and operated by SDO Media Ltd (referred to as 'we' or 'us' below).

By joining and entering our site, you as a user (referred to as 'you' below) are accepting our terms and conditions.

Site Membership & Account Terms

Your membership is free and there is no obligation to purchase any products or services from us or our advertisers.

One account is allowed per person. We reserve the right to refuse membership at our discretion.

We are happy for you to make the occasional transaction on behalf of family or friends. This is subject to fair usage and one account should not be used to make regular purchases on behalf of other people.

Be aware that if you purchase something from an advertiser site for a friend, you must still use the email registered with us or we cannot track the purchase to award you any cashback. If the other contact details given to an advertiser do not match those provided to us (including but not limited to name, telephone number or billing address post code) then we may require you to provide further proof that a purchase was yours and that cashback should be paid to your account.

If we believe you are using the site to make purchases for many people on a regular basis, or in the event of fraudulent, abusive or other activity we determine to be unfair or unreasonable, we can cancel your account at our discretion.

As a condition of membership, you must accept emails and texts from our website and message system.

You will be signed up to receive emails from us which may include offers, deals, vouchers, news and updates to our terms. You can control your email settings and opt out of all but service and terms update emails from within your account area.

We reserve the right to terminate a member's account if a valid and serviceable email address is not provided and also if that member marks our emails as abusive, junk or spam.

If you have joined via referral link sent to you by a friend, then the referrer (your friend) will be able to see some information about your account, including your user name and total spend (on which they can earn cashback).

You can earn more cashback by recommending friends and will be able to see the same information about the friends you introduce.

You can cancel your membership and close your account at any time. You can do this by clicking in your account area. 

Your account may be disabled if it is deemed to be dormant or your contact details, in particular your email, appear unservicable. We reserve the right to terminate dormant accounts. In order to keep an account active and ensure it doesn't get marked as dormant, we require you to log in to your account at least once every 3 months.

Cashback 

As a member you may earn 'cashback' from us when you make a purchase from an advertiser on our site, provided you have clicked through to the advertiser from a trackable link or button on our site.

Be aware that tansactions you make are not with us, but with the individual advertiser. We pass on part of the commission we earn from advertisers and their tracking agencies for your applicable transactions, where the credit can be linked directly to your account by means of an identification tag, pixel or cookie provided by the advertisers and their tracking agencies.

If a tag, pixel or cookie fails to track, and you do not receive cashback you hoped for when making a purchase, you can send us a message via your account area and we will at our discretion try to manually track purchases based on certain information about the purchase that we will ask for at the time.

We will endeavour to recover non-payouts from the retailer, but our decision to not pay a cashback reward or stop trying to track or recover a non-payout is final.

Cashback offered to our members may vary from commission received by us based on terms and conditions imposed by individual retailers and their agents, or for any other reason at our discretion.

The gross commission is the amount we receive from our advertisers. There are marketing, administrative, legal and banking charges incurred by moneydog on this income, that is deducted from the gross commission to calculate the net commission, a percentage of which is provided to members as cashback at moneydog’s discretion. Members receive a minimum of 50% of the net commission, up to 130% of the net commission depending on the member’s purchase history and moneydog promotions.

Any net commission we earn on an individual purchase you make must equate to £0.05 or more for cashback to be applied to your account. Some low value transactions may not therefore be eligible for a cashback bonus.

From time to time our advertisers may increase or decrease the gross commission paid in which case the cashback offer illustrated on our site may be incorrect. We take reasonable care to ensure that the data provided on our site is accurate and up to date. However, we give no warranty of the accuracy of any information on the site and do not accept liability for any errors or omissions, neither do we accept liability for any resulting damage or loss.

Further, we take reasonable care and skill to ensure the correct functionality of the website, however we give no warranty of the functionality and do not accept liability for any errors.

By default, your applicable transactions will be credited in line with the gross commission reported to us by the advertiser, which may be more or less than the advertised rate.

Some advertisers pay gross commission on the purchase amount inclusive of tax and/or delivery charges and some advertisers exclude these amounts for the purpose of calculating commission. Your cashback is based on the commission, so will be affected by these factors.

When we have linked a completed transaction to your account, this will show in your account as 'pending'.Once the advertiser pays commission on the transaction, the payout will set to 'available'. This can take 90 days or more from the date of the purchase, but is usually quicker. If the goods are returned or the sale cancelled or amended in any way, then the cashback payout will not be made.

Certain repeat purchases or registrations made on advertiser sites may not qualify for cashback.

Advertisers have their own rules upon which they determine transactions to be genuine, i.e. An attempt to simply earn money by clicking/registering with no intention to continue to use/buy from their website could be deemed as non-genuine. These rules may or may not be advertised by ourselves or the merchant and may be discretionary.

We cannot be held responsible if the advertiser fails to report your sale to us.

To minimise the chances of purchases not qualifying, you must complete your transaction after clicking directly through to the advertiser from whom you wish to purchase (not via any other third party sites) from our website buttons and purchases must then be completed immediately and wholly online.

If your account is terminated or disabled for any reason, then your cashback will be forfeited and any further transactions which might otherwise become credited to your account will not be deemed to be applicable.

We reserve the right to reclaim or make balance adjustments accordingly where it has been established that any credit has been applied in error. This will include but is not limited to transactions where the credit is not genuinely due or payout for any credited transaction has not been received from an advertiser or its agencies.

This can include transactions which are already marked as Payable in your account, or for transactions which have already been paid to you.We reserve the right to apply fraudulent prevention measures as we see fit.

Cashback to you as a result of your friends signing up via our ‘Recommend A Friend’ links and forms will only be paid for genuine signups where the friend makes genuine purchases from our advertisers. Cashback amounts will vary based on your friends’ activity. Multiple accounts created for use by the same person or any fraudulent signups will result in termination of your account. The criteria used to determine cashback for recommending friends may be adjusted at any time.

Using a voucher code (or discount code or coupon code) will invalidate any cashback claim.

Price match guarantee does not guarantee to match any prices that are subject to a special promotion or discount. Related cashback will be paid at our sole discretion. You may be asked to purchase the product or service being price matched via a specific link in order to be eligible. We do not guarantee that our price match offer will be from the same brand, or identical in every way, but will endeavour to offer you a similar suitable alternative at the same or a better price.

For the avoidance of doubt and notwithstanding any other provision of this Agreement or the Website, you agree that in all circumstances payout of Cashback is at our sole discretion and further we may refuse to make payout of Cashback to you for any reason.

Payment Timings

Cashback payouts will be issued at your request. You will be able to request a cashback payout once you have any payable funds in your account.

Commission payouts received by ourselves are held as our funds until such time as they are sent in the form of cashback to our members. Once a payout has been made there may be a small period before you can request your next payout.

Should an advertiser delay payout or cease trading then we will make every reasonable effort to recover your cashback but we can make no guarantees to payout until funds have been received from the advertiser or their agents.

Individual payout methods may be limited or withdrawn on a discretionary basis to ensure only UK payout transactions are made as per our membership terms.

Payout details must be kept accurate by yourself to avoid losing any due payouts. Payouts made to incorrect destinations are not always recoverable and may be subject to a recovery fee. We will not be held liable for any delays, or consequences of delays in payout.

At any point we reserve the right to put payout requests on hold pending any investigation, this may be the case where unusual account activity is detected and verification is therefore required in order to deem the transactions as genuine.

Change Of Terms

We may modify, vary, remove or change any of the terms and conditions contained in this Agreement, at any time and at our sole discretion for any reason. We will post the revised agreement on this website. The new terms will come into effect no later than 7 days after the change.

Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.

Privacy Policy

The data held by this site is used to allow us to offer you the functions and services of this site.

When you register we log your name, email, quote information and IP address.

If you use our cashback calculator survey, we will keep a record of your answers in order to help you reach your target.

You can choose to add or remove other optional information to your account.

Prior to sending any payments, we will require some additional details, such as your bank account number.

We keep records (displayed in your account area) of cashback based on your purchases. In order to track the cashback you may be owed, we keep a record of your clicks to advertiser pages.

If you wish for your account to be closed and personal or financial data to be deleted or amended in any way, then you can contact us using our Contact us page and we will endeavour to comply with your wishes.

To prevent fraud we may reserve the right to retain a record of some of your data, including your email addresses and IP numbers to block you from opening a new account.

It is possible that we will wish to use your information in unanticipated ways, not stated in our Privacy Policy. In this event, we will contact you before using the data for new purposes, so you may opt-out.

We do not pass your personal data on to third parties, unless specifically requested to do so by you, or unless it is a required to help obtain, track or validate cashback earnings, or required to deliver a particular service. The third parties may have their own privacy policies which will be presented to users prior to their consenting.

Any information inputted onto the utilities price comparison section of their site with be being supplied directly with UKpower Limited 03236875 in order for us to be able to run and process a successful comparison and UKpower may use that information for research, analysis and marketing purposes. You can exercise your right to prevent such processing  any time by contacting them at customerservice@makeitcheaper.com or 0800 158 5263, alternatively following any "unsubscribe" instructions included in any marketing materials sent to you.

On rare occasions personal data may also be disclosed if we are requested to do so by law, or receive a valid request for its disclosure, for example for fraud prevention measures.

The details passed on will not be used for marketing or any other purposes.

We may use data on your purchase or online behaviour to display or send deals to you, which we believe will be of interest to you. You can opt out of receiving these communications within your account settings.

How secure is your data held by us?

We treat the security of your data extremely seriously.

All of our data is held on secure servers, behind secure certificates and password/payment details are encrypted to the highest compliance standards set out by the FCA for the banking industry.

Cookie policy

Cookies are small pieces of data or information that are stored by a users browser onto their hard-drive. The information is held securely but our cookies do not hold any of your personal contact or banking information.

In order to track your purchases, cookies are stored on your computer, which store tracking information so that when you visit an advertiser via our site any purchases made can be tracked and proven to be yours - which will then result in the advertiser paying commission, from which you can earn cashback .

Therefore in order to use our service and earn cashback, it is a requirement to have cookies enabled in your browser software.

Cookies may also be used by us to enable full use of our website, including logging in and user preferences.

For more information regarding the use of cookies, please visit http://www.allaboutcookies.org or http://www.microsoft.com/info/cookies.mspx or http://www.youronlinechoices.eu.

Amending your details/email settings

We do not send Junk Email or Spam. We may send emails with site updates or offers, but you can specify the type of emails received from within your account. All of our emails contain a link which you can use to opt-out/unsubscribe from further emails of that nature.

A few of our service emails are essential to allow the use of our site and so it is not possible to opt-out of receiving these.

Disclosure of personal data

As part of our compliance with the Data Protection Act 1998, we give members the opportunity to view any information held on them as an individual. This may include purchase information, account totals, contact details and other information.

Users may request this information by writing to us at the address on our contact us page. In line with the Government ICO guidelines there will be a small administration fee for requesting this information, which will be no more than £10.

Copyright

moneydog.co.uk is protected by copyright. The site, in whole or in part, is for your personal use only. You may not reproduce, or make available any part of the site, with or without amendments, other than for your own private use. Nor may you reproduce or make available any of the data contained within the site without our express written consent. You may not distribute or commercially exploit this site, without the express written consent of moneydog. We reserve all other rights.

Linking to and from External Websites

Other webmasters are welcome to link their websites to our site; however, we do not permit our pages to be loaded into frames on other sites. We do not permit links from any websites that contain material which could be taken to be offensive in any way.

We link to many other websites for information and as a service to our users. The external websites are not under our control and we are not responsible for the content of any linked site. By listing or linking to another site, we are not making any kind of endorsement and we accept no liability in respect of the content. We do not guarantee that links will work all of the time and cannot control the availability of the external pages.

Unauthorised Use

If it is found that the our website is being impersonated, or tampered with in any way including modification of URLs, posting unauthorised URLs on public media, pages being spidered, email cloaking, automatic scripts or anything deemed by ourselves to be abnormal or unreasonable use then we will terminate your account and any cashback will be forfeited. We may also report you to the appropriate authority.

To protect our advertisers, any suspected abuse of an offer may lead to transactions being revoked. Any transaction deemed to be of a suspicious nature may require verification by ourselves and/or the merchants involved, and further information on your transactions may be requested from yourself. For this reason, we may pass on any details which you have provided in communications with the advertisers and its agencies. We may also report you to the appropriate authority.

Virus Disclaimer

We make all reasonable efforts to test our website for virus and malware. We cannot be held responsible for any loss, disruption or damage to your data or computer system which may occur whilst using material derived from this website.

Jurisdiction

These terms and conditions shall be governed by the laws of England. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

You hereby consent to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the use of this website.

Use of this web site is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Our Regulated Partners

Where you purchase a product or service from our regulated partners, the transaction will be governed by the regulator in question.

  1. UK Power was originally accredited by Ofgem in 2001, later by EnergyWatch and is today accredited to the Ofgem Confidence Code.

  2. SDO Media is an introducer of Francis Stone Ltd, an Appointed Representative of Advance Mortgage Funding Limited (Trading As Pink Home Loans) which is authorised and regulated by the Financial Conduct Authority under reference 305008.

  3. The insurance quote systems are owned and operated by Seopa Ltd who are authorised and regulated by the Financial Conduct Authority (FCA). SDO Media is an introducer appointed representative of Seopa Limited (FRN: 313860).

 

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